---
title: Aureus Insights | Jackie Vergne
description: "Jackie is a senior operations executive with over 20 years of experience in global multi-line property and casualty insurance companies. She has made significant contributions by strengthening the financial, competitive, operational, and client service performance of insurance businesses.\n\nIn her previous roles, Jackie held various operations and underwriting positions with Franklin Mutual Insurance, Swyfft, Duck Creek Technologies, Chubb, Selective Insurance, Fireman’s Fund, and State Farm."
---

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## Jackie Vergne

![Jackie Vergne](https://blog.godonna.ai/hubfs/Team%20Images/Jackie%20Vergne.png)

Jackie is a senior operations executive with over 20 years of experience in global multi-line property and casualty insurance companies. She has made significant contributions by strengthening the financial, competitive, operational, and client service performance of insurance businesses. In her previous roles, Jackie held various operations and underwriting positions with Franklin Mutual Insurance, Swyfft, Duck Creek Technologies, Chubb, Selective Insurance, Fireman’s Fund, and State Farm.

[![](https://cdn2.hubspot.net/hubfs/3842749/Pack-1%20Assets/Linkedin%20(1)%20(1).png)](https://www.linkedin.com/in/jackie-vergne/) [![](https://cdn2.hubspot.net/hubfs/3842749/Pack-1%20Assets/Twitter%20(2)%20(1).png)](https://twitter.com/vergnj11)

### Recent Posts:

<https://blog.godonna.ai/blog/understanding-your-customers-now-and-in-the-future>

## [Understanding Your Customers - Now and in the Future](https://blog.godonna.ai/blog/understanding-your-customers-now-and-in-the-future)

With the artificial intelligence (AI) technology that exists today, an AI-enabled single view of the customer provides insurers with an opportunity to improve the customer experience. In the previous blog article “The Importance of Having a Single View of Your Customer in 2019,” we discussed a few of ways this can be accomplished.

- [Jackie Vergne](https://blog.godonna.ai/blog/author/jackie-vergne)
- 6 min read
- May 22, 2019

<https://blog.godonna.ai/blog/the-importance-of-having-a-single-view-of-your-customers-in-2019>

## [The Importance of Having a Single View of Your Customers in 2019](https://blog.godonna.ai/blog/the-importance-of-having-a-single-view-of-your-customers-in-2019)

An interview with Jackie Vergne, Director of Customer Success

- [Jackie Vergne](https://blog.godonna.ai/blog/author/jackie-vergne)
- 6 min read
- Apr 11, 2019

<https://blog.godonna.ai/blog/4-use-cases-for-household-analytics>

## [4 Use Cases for Household Analytics](https://blog.godonna.ai/blog/4-use-cases-for-household-analytics)

Most insurers’ view of their policyholders is in isolation - one policyholder at a time, with the possibility that more than one individual in a household may have different or multiple policies from the same insurer. As such, the premium impact of the household is larger than that of the individuals.

- [Jackie Vergne](https://blog.godonna.ai/blog/author/jackie-vergne)
- 8 min read
- Mar 25, 2019

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